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Photo courtesy of Yonhap News |
[Alpha Biz= Kim Jisun] Aladin announced on its notice board that it was conducting an emergency inspection of server hardware issues. The company temporarily suspended services on its PC website from 1:30 p.m. to 4:00 p.m. and on its app from 1:00 p.m. to 5:00 p.m. on the same day.
As a result, all Aladin services—including book purchases, e-book access, used book store operations, and account inquiries—were temporarily unavailable. Services were restored approximately four hours after the outage began. The PC website service was back online at around 5:17 p.m., while the app returned to normal operation sequentially.
Aladin explained that the disruption occurred due to a failure of RAM hardware in the database server. Although the server is configured with redundancy, a configuration issue prevented automatic recovery from functioning correctly, causing a temporary service outage. Regarding concerns about potential hacking, the company confirmed that the incident was unrelated to any external intrusion and that no hacking occurred.
Aladin previously faced controversy in 2023 due to a hacking incident in which a high school student compromised the system, resulting in the leak of 720,000 e-books, of which 5,000 titles were distributed on Telegram.
알파경제 Kim Jisun (stockmk2020@alphabiz.co.kr)
